Service Designer
We're looking for a Service Designer to join one of our clients' teams.
You will be part of a multidisciplinary digital team working on a variety of applications for both customers and business partners. Using a Design Thinking approach, you will collaborate closely with UX/UI designers, developers, and product stakeholders.
What are your key responsibilities?
- Design and deliver human-centered service experiences across different platforms.
- Analyze and map end-to-end customer journeys and service blueprints to identify pain points and strategic opportunities.
- Lead the discovery phase by conducting and synthesizing qualitative and quantitative research (interviews, audits, benchmarks, and data analysis).
- Facilitate ideation workshops and design sprints with multidisciplinary stakeholders to define value propositions.
- Translate research into validated concepts: journey maps, service workflows, wireframes, and interactive prototypes.
- Ensure harmony between human needs, business viability (KPIs), and technical feasibility.
- Promote Design Thinking methodologies and the Double Diamond approach to foster a design culture across the company.
Who are we looking for?
- 5+ years of experience in Service Design, UX Research or Strategic UX roles.
- Deep expertise in human-centered design, journey mapping, and service blueprinting.
- Ability to turn ambiguous, complex problems into clear, actionable, and sustainable design solutions.
- Skilled at facilitating high-level discussions and aligning diverse business squads.
- Professional mastery of Miro, FigJam, or Mural and design tools such as Figma, Sketch, or InVision.
- Experience working in Agile, iterative environments with a focus on delivering MVPs.
- Native-level Dutch, with a good command of English. French is considered a strong asset.
- Autonomous, proactive, and a collaborative team player with a "can-do" mentality.
Who are we?
EOLIS is a fast-growing consulting and staffing firm specialized in digital, marketing and sales. Through our modular in-housing approach, we help clients build, strengthen and scale their in-house teams with the right experts, hybrid teams and organisational design.
We believe success happens when the right experts are in the right place at the right time. That is why we focus on creating lasting impact for our clients by strengthening internal capabilities from within, while also putting our people first by aligning opportunities with their goals. Because a good match works both ways.
Why join EOLIS?
- A significant role within a fast-growing company and sector.
- Lots of growth potential and opportunities that cross your way.
- A network of experts with different skills who like to share their knowledge.
- A competitive salary.
Apply right here,
right now
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